FAQ - Frequently asked questions

View the most frequently asked questions and answers here. Is the answer to your question not listed? Please feel free to contact us!

General information

What are the best places to visit in Belgium?

Belgium offers many charming destinations for a weekend away. Popular places include Bruges with its historic canals, Antwerp with its trendy fashion district, and Ghent with its atmospheric medieval centre. Brussels, with its beautiful Grand Place and cultural attractions, is also recommended. For a comfortable stay in these cities, you can book a hotel in Belgium. For a luxurious stay, Van der Valk is the right place for you.

How many Van der Valk hotels are there in Belgium?

There are currently 18 Van der Valk hotels in Belgium, spread across various cities and regions. These hotels offer comfortable and luxurious accommodation, ideal for a relaxing stay in Belgium. Whether you are staying in Antwerp, Bruges, or another city, the Van der Valk hotels in Belgium are all centrally located and offer a unique experience.

How old do you have to be to book a hotel in Belgium?

In Belgium, you must be at least 18 years old to book a hotel. This applies to most hotels in Belgium, including the Van der Valk hotels. Younger guests can often book with the permission of a parent or guardian, but this can vary from hotel to hotel. When booking a hotel in Belgium, make sure you check the specific policies of the hotel to avoid any surprises.

Cancelling

How can I cancel at Van der Valk?

To cancel your reservation at Van der Valk, you can simply go to your reservations overview and view, change or cancel the necessary details there. We recommend that you carefully review the cancellation policy to avoid unexpected situations.

How long in advance can I cancel a reservation at Van der Valk?

You can cancel free of charge up to 24 hours before arrival. The exact check-in time varies per hotel, so please check the specific hotel's conditions for more details.

Brunch

Can I have brunch at Van der Valk?

Yes you can! At Van der Valk, you can enjoy a delicious brunch experience. Come and enjoy an extensive Sunday brunch together with friends and/or family in attractive surroundings. Van der Valk restaurants are known for delicious dishes and we would love to welcome you for an enjoyable brunch.

How long does brunch last at Van der Valk?

A brunch at Van der Valk usually lasts between 1.5 and 2.5 hours. This gives you enough time to enjoy a wide range of breakfast and lunch dishes. Drinks are usually included, so you can dine in peace and enjoy the cosy atmosphere.

How much does brunch cost at Van der Valk?

The cost of a bruch at Van der Valk can vary by location and day. On average, prices are around €20 and €30 per person. It is always wise to contact the specific establishment in advance to find out the exact prices. Enjoy a delicious brunch experience at Van der Valk!

Restaurant

What is the Van der Valk Dinner Deal?

The Van der Valk Dinner Deal is a culinary package where you get an overnight stay and dinner. The next morning, you can enjoy an extensive breakfast. Book now and enjoy a complete experience at Van der Valk!

What are the dining options at Van der Valk?

Van der Valk offers many options when it comes to dining. At most hotels, you have the following options for dinner:

  • 3-course choice menu;
  • à la carte dining;
  • Live Cooking dinner.

Besides a wide range of fish and meat dishes, there is also plenty of choice for vegetarians and children!

How much does a Live Cooking dinner at Van der Valk cost?

With a Live Cooking dinner, our chefs are ready to prepare your dish for you à la minute. From luxury salads and delicious starters to freshly prepared meat and fish specialities. For a flat rate, you can dine out and have unlimited choice from numerous dishes freshly prepared in the open kitchen. It is always wise to contact the specific establishment in advance to find out the exact prices!